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greghollFlag for Ecuador

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problem opening Outlook 2010

I'm using Windows 7
When I click the Outlook icon to open the program, the little Outlook 2010 welcome screen shows briefly and then everything disappears. In task manager it shows that Outlook is indeed running, but I can bring it up on the screen. When I right-click the Outlook I can create "new email" "new calendar event"  "new contact" etc ., and those windows indeed show. But the window for the main program doesn't

I've tried the following:
1. used the install disc to REPAIR
(no luck)

2. used the install disc to uninstall and REINSTALL outlook
(no luck)

What should I try next, besides thowing the computer out the window.

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Avatar of Ivan
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have you tried to start outlook with a switch, resetnavpane?

Start --> run --> outlook /resetnavpane

Maybe it will help.

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Scott C
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Try a different Windows profile.

If that doesn't work, try starting Outlook in Safe Mode to disable any add-ons.

After that, I'd say it's time to backup your data, wipe and do a re-install.
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Darren Reeder

1. Set outlook to open maximised

Right click the outlook shortcut and select properties. Change the Run setting from "normal window" to "maximised"

2. Launch Outlook

Launch the outlook and it should open. Close Outlook again and re-launch it and go to step 3

3. cascade

While outlook is maximised on the screen... right click the windows task bar and select "cascade"
It should now be okay. At this point you could go and set the run setting back to Normal Window.

Hope this helps!

Open task manager and look for Outlook. If it's running, right click it, select End Task and close Task Manager.

Open Control Panel, Programs and features. Select Office 2010 and click repair.

Run Windows Update and make sure to apply any updates.

Note: I don't suggest installing the Optional Windows updates unless you have a specific problem requiring that update to resolve it.

Hops this helps!
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Matt DeVerna
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spriggan13: I click start, but I don't see where it says "Run" I'm using windows 7 with the "Windows Start menu skin"

ScottCha: Going to try that later. But just so you know, I already did an uninstall and re-install of Outlook using the Office 2010 Installation disc

Darren Reeder: When I right-click the shortcut, there is no "properties" option. Just  "new email" "new calendar event"  "new contact" etc .

Tony Giangreco: I haven't tried this yet, but as an FYI, I already did the "repair" from the Office 2010 Installation disc.

I'll send screenshots later if it helps. Thanks!
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Matt DeVerna: I'll try this in a minute. Thanks. Quick question, what is the path where I can find the .ost file?
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Matt DeVerna
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Hi Greg,

To do reset nav command:

1. Click Start
2. Type outlook /resetnavpane (or you can type "run" then type outlook /resetnavpane )
3. Click the icon under "programs" see attached
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Matt DeVerna
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The path to the .ost file is :

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Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

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