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Andras Molnar

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Sound Blaster E5 refuses to install on Windows 7 and 10

Hey Experts,

I am a techy myself but this is doing my head in.

Trying to install a SoundBalster E5. It installed on my previous laptop fine for the first time, laptop died
and I built a new PC all pretty standard Gigabyte mobo i7 CPU SSD etc did a new install of Win7 64 bit all was well but
the E5 just would not install, reinstalled Windows again same things, upgraded to Win10 same thing.

This is the error in device manager:

Reinstall the drivers for this device. (Code 18)

To reinstall the drivers for this device, click Reinstall Driver.

Ok I went and manually reinstalled the driver from local C:\ where I manually extracted the driver package as suggested by the
Creative support guy.

It says it will not install and installer error is this:

This operation requires an interactive windows station

I found that in safe mode I can update the driver Windows accepts it OK however as soon as I reboot in normal mode it fails again.

I also ran the package as administrator.

Driving me nuts.

InstallationWindows 10HardwareWindows OSComponents

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Andras Molnar

8/22/2022 - Mon