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MAC only loads WebEX to 98% and hangs
I have a MAC Book Pro running OS X El Capitan version 10.11.2 It has 16GB Ram and we've tried reinstalling WebEx and downloaded the latest. We tried this plugin This is the plug in I'm downloading. It's directly from sick.webex.com https://sick.webex.com/mc0901lsp13/webcomponents/docshow/docshow.do?isPluginInstalled=no&siteurl=sick&pluginDir=Flash%20Player.plugin&rnd=0.3429503919709953 and can't get it to launch. It works on other MACs
What version of OS X are on the other Macs?
Safari or other browser? I'd try Safari first. Does the test meeting work for you? I tried https://www.webex.com/test-meeting.html from Safari, it worked. What version of the add-on do you have?
ASKER
Hello,
Version 10.11.2
Firefox is the browser I use. I've tried Safari and Chrome also, but it
doesn't work in either of those. I will try the test site.
29.13.71.10003 E
Version 10.11.2
Firefox is the browser I use. I've tried Safari and Chrome also, but it
doesn't work in either of those. I will try the test site.
29.13.71.10003 E
What error messages do you get when it fails to start?
ASKER
it just goes to 98% and hangs
The plugin from the test site is newer, Firefox I'm using is the latest: 44.0.2
ASKER
@Gerwin can you point me to the newer plugin please. I'd like to try that. Are you on a Mac per chance same OS version and with Firefox and this plugin it works?
I can check later for you, I'm on the latest Mac OS X beta. The plugin you get by going to the test Webex meeting.
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ASKER
Interesting....I will call into WebEx support