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tcands

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Factory Restored HP 2000 laptop wont do MS updates

Factory Restored HP 2000 laptop wont do MS updates.  Windows 7 Home os.  It starts search and just keeps running.  I have MS Essentials for antivirus.  I have tried in safe boot, and a few other suggested tricks but now I would like an xper answer.  I also ran Mr Fixit and it didn't help
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rindi
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As long as you have installed SP1 it should work. But the first search for updates will take very long, several hours. It is normal that it just keeps running. Be patient and leave it overnight.
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Kimputer

Please note, with slower laptops (lower CPU, lower memory), it can take up to an hour or more before the update list is checked, compiled and displayed. As you didn't mention any errors except that it keeps running, I suggest you disable the HP to auto sleep after xx minutes (in the Control Panel > Power options, set to never Sleep), and let it run overnight.
Hi,

As others have stated let it run for a couple hours. See if it pulls updates. Another Thing I would check is check and see if your Automatic updates are turned on the "Download and Install Automatically". If they are turned on, it is possible you might see the update bubble next to the Shut Down button in the start menu,

If this is the case it will not pick up other updates until those pending have installed. If that turns out to be the case install the pending updates, change your automatic updates to "let me choose when to download and install updates" and then check again.
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zalazar

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Just a short reminder: after all the updates and packages suggested have been installed make sure you reboot.
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exactly what I needed