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viki2000Flag for Germany asked on

Web browser crash when play videos

I use Firefox, but it happens also with Chrome and Opera.
I do not like IE.
I have the latest updates of the browsers and the Adobe Flash Player.
From time to time, often, when I play videos the browser crashes.
It happens often on YouTube, but also on Facebook.
It did not happen in the past.
My notebook is Thinkpad T410s, Win 8.1, 64 bit, 8GB RAM, 128GB SSD and works quite well.
Please provide some suggestions how to solve/correct the problem.

P.S. My PC is not a calm one, with the same programs long time steady. I install/uninstall, test different pieces of software. That may be the cause of the crash.
I never understood why the smart engineers from Adobe must update so often and so many times Adobe Flash Player. I really hate that.
Web BrowsersMiscellaneousAdobe FlashWeb DevelopmentWindows 8

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viki2000

8/22/2022 - Mon
SOLUTION
bbao

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ASKER
viki2000

I uninstalled Adobe Flash Player.
I deleted all the traces using additional programs as Unlocker and Revo Uninstaller, Total Uninstall.
When I open 2-3 YouTube tabs with videos or a Facebook page with videos, then the browser crashes.
bbao

did you try a different browser such as Opea which was suggested? this would help determine if it is an application(s) specific issue.
ASKER
viki2000

When Opera is used and 2-3 YouTube tabs with videos or a Facebook page with videos are opened, then it crashes also.
That happens to Chrome too, as I explained from 1st sentence in the question.
Your help has saved me hundreds of hours of internet surfing.
fblack61
ASKER
viki2000

What shall I do next?
SOLUTION
Alexandre Simões

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ASKER
viki2000

Tried Chrome suggestions. No chance. 2 tabs open, each one with another video, Chrome crashes.
Alexandre Simões

So here's another option related to having multiple versions of the Flash Player installed; and this could also explain the issue in other browsers.

Look at Chrome Extensions, do you have the Flash Player there?
If so, does it say (2 files) ?
In this case, you need to disable one of them and restart Chrome.
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ASKER
viki2000

I uninstalled totally Flash Player to eliminate any problem related with it.
ASKER
viki2000

I installed DVXA checker and also Intel Processor Diagnostic Tool and past the test.
Intel Processor TestTESTRESULTS.TXT
ASKER
viki2000

Here is another test. Next webpage:
http://www.addictivetips.com/windows-tips/dxva-checker-find-if-your-cpugpu-supports-directx-video-acceleration/

It crashes: Firefox, Chrome, Opera.
But it does not crash Internet Explorer.
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bbao

> I do not like IE.
> But it does not crash Internet Explorer

probably that's a Microsoft way to let users love them back! LOL

sorry for replying late.

per the heaps of tests above with varied browsers, i reckon we may conclude it's mainly a hardware issue so I would suggest you check the hardware vendor for repair or replacement if the product is still under warranty.
ASKER
viki2000

It is out of warranty product.
Ho can that be a hardware failure if there is no problem with IE?
Rob

Are you saying that you can watch videos on YouTube and Facebook using IE with no problems?
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gheist

Does that error crash anything or your problem is solved?
ASKER
viki2000

The error above blocks my Firefox, cannot move from one tab to another, everything is very slowly. It happens with Firefox only. Does not crash/exit Firefox, it just blocks it.

Should I open another question for it?
gheist

"stop script" will let you switch tabs and close this question.
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ASKER
viki2000

ASKER
viki2000

Let's follow master's gheist advice and open a new question for the script as the present issue is solved.