We help IT Professionals succeed at work.
Get Started

NetApp Storage Replication Adapter (SRA) for Site Recover Manager (SRM)

Last Modified: 2016-04-03
I am receiving the below error in SRM when creating a pair of or single array manager(s). I have tried removing and reinstalling the SRA both 2.1 and 2.1P1 versions with no success. I have a case open with VMware and NetApp but thought I would check with the EE community.

I've verified NetApp options:
options httpd.admin.access legacy
options httpd.admin.enable on

Screenshot of SRM errorError:


VMware responded with this not being their issue so I am waiting to hear from NetApp:

- top line identifies the 'createArrayManager' task
- lines below list the 'CommandFailed' and 'LocalizedAdapterFault'

2016-03-01T14:21:05.286-06:00 [13840 verbose 'DrTask' opID=6d1df1b0] Created VC task 'com.vmware.vcDr.dr.storage.StorageManager.createArrayManager:task-41574'
2016-03-01T14:21:06.613-06:00 [14388 info 'SraCommand' opID=6d1df1b0] discoverArrays's stdout:
--> 01-03-2016T14:21:05  NetApp FAS/V-Series Storage Replication Adapter Version 2.1P1 Build Date 09-26-2014
--> 01-03-2016T14:21:05  Discover Arrays Started
--> 01-03-2016T14:21:05  1
--> 01-03-2016T14:21:06  in Zapi::invoke, cannot connect to socket
--> 01-03-2016T14:21:06  Discover Arrays completed with errors
2016-03-01T14:21:06.613-06:00 [14388 verbose 'SraCommand' opID=6d1df1b0] Stopped listening for updates to file 'C:\Windows\TEMP\vmware-SYSTEM\sra-status-25-229'
2016-03-01T14:21:06.613-06:00 [14388 verbose 'SraCommand' opID=6d1df1b0] Cancelling SRA command timeout
2016-03-01T14:21:06.613-06:00 [14388 info 'SraCommand' opID=6d1df1b0] discoverArrays exited with exit code 0
2016-03-01T14:21:06.613-06:00 [14388 verbose 'SraCommand' opID=6d1df1b0] discoverArrays responded with:
--> <?xml version="1.0" encoding="UTF-8"?>
-->   <Response xmlns="http://www.vmware.com/srm/sra/v2">
-->     <Error code="1002" />
-->   </Response>
2016-03-01T14:21:06.617-06:00 [14388 verbose 'Storage' opID=6d1df1b0] XML validation succeeded
2016-03-01T14:21:06.638-06:00 [14388 error 'Storage' opID=6d1df1b0] SRA command discoverArrays failed: (dr.storage.fault.LocalizableAdapterFault) {
-->    faultCause = (vmodl.MethodFault) null,
-->    code = "c3554d24-7713-4086-88c8-39f20443c8c5.1002",
-->    msg = "",
--> }
2016-03-01T14:21:06.739-06:00 [14388 verbose 'PropertyProvider' opID=6d1df1b0] RecordOp ASSIGN: info.progress, dr.storage.StorageManager.createArrayManager6. Applied change to temp map.
2016-03-01T14:21:06.746-06:00 [14560 info 'DrTask' opID=6d1df1b0] Task 'dr.storage.StorageManager.createArrayManager6' failed with error: (dr.storage.fault.CommandFailed) {
-->    faultCause = (dr.storage.fault.LocalizableAdapterFault) {
-->       faultCause = (vmodl.MethodFault) null,
-->       code = "c3554d24-7713-4086-88c8-39f20443c8c5.1002",
-->       msg = "",
-->    },
-->    commandName = "discoverArrays",
-->    msg = ""
--> }

The SRA returned the following error code: 1002.  This code may translate to 'Address of the storage array is not reachable'. However, since this is an SRA-reported error associated with the storage array, please contact NetApp SRA Support and have them identify the cause and provide a resolution to this error.

vCenter 6.1 U1
vSphere ESX 6.1 U1
Site Recovery Manager (SRM) 6.1
NetApp Storage Replication Adapter (SRA) 2.1 and 2,1 P1
NetApp FAS2040 ONTAP 8.1RC2 7-Mode

- NetApp Interoperability Matrix Tool shows ONTAP 8.1 as being compatible with SRM 6.1 and SRA 2.1

Anyone have any ideas?
Watch Question
This problem has been solved!
Unlock 1 Answer and 1 Comment.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE