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Upgrade Office 2016 Home and Student to Home and Business - possible?
I've just been called by someone who bought the (Windows) Home & Student version of Office 2106 but now realizes they need Outlook so actually need Home and Business 2016 but of course have used the basic Key and activated already :(
In Office 2013 there was an Anytime Upgrade Key option which allowed you to switch versions by purchasing a Key from Microsoft with the cost being around the same as the difference between the two versions.
Is this still possible to do with 2016? They don't want 365 and from what I've read buying Outlook as a standalone doesn't integrate as well as buying the bundle (although I may have fallen for Microsoft's marketing here :))
Can't find an option obviously within the installed Office or from Microsoft Store - anyone know for sure?
Thanks
In Office 2013 there was an Anytime Upgrade Key option which allowed you to switch versions by purchasing a Key from Microsoft with the cost being around the same as the difference between the two versions.
Is this still possible to do with 2016? They don't want 365 and from what I've read buying Outlook as a standalone doesn't integrate as well as buying the bundle (although I may have fallen for Microsoft's marketing here :))
Can't find an option obviously within the installed Office or from Microsoft Store - anyone know for sure?
Thanks
John
Assuming the one user here is using Office on Subscription, they should be able to end the Student subscription and subscribe to Home and Business. Then run Click to Run update.
ASKER
No it's a purchased key for the local version, as I mentioned in the question they don't want to use 365 (the subscription version).
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ASKER
Not a lot of joy from Microsoft - may call them again - back to the original question though - does the Office Anytime Upgrade still exist in 2016?
I don't know about the single product (I do not have any of these). At a client we got a block of Office 2016 licenses that I think allow us to install Office 2013 (need to check). But we already have the Office 2016 licensing so that is different.
ASKER
Yes it is, it's really just the upgrade quirk I need to get a view on, that would fix this issue with the least expense - although we're trying a "sob story" for a refund with the supplier :)
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ASKER
Thanks Jackie - We're just trying negotiating with the retailer and then I'll wrap this one up with the outcome.
ASKER
Thanks to both of you. As Jackie posted, and Microsoft UK later confirmed, the Office Anytime Upgrade no longer exists beyond Office 2013 products and, I'm told will not be available once 2013 is EOL, which rather begs the question what will users who have Anytime Keys to activate do if they reinstall after that date??
End users avoiding 365 must buy the correct package - having seen the product packaging it's really not that clear you're not getting Outlook with the Home & Student bundle so this might come up again.
Fortunately the retailer took pity on their customer and agreed to replace for Home & Business crediting their original payment so indirectly they got their upgrade but purely through goodwill!
End users avoiding 365 must buy the correct package - having seen the product packaging it's really not that clear you're not getting Outlook with the Home & Student bundle so this might come up again.
Fortunately the retailer took pity on their customer and agreed to replace for Home & Business crediting their original payment so indirectly they got their upgrade but purely through goodwill!
Thanks for the update and I was happy to assist.