troubleshooting Question

Unable to removal malware from Win 7 computer

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t38 asked on
Anti-Virus AppsAnti-Spyware
12 Comments1 Solution154 ViewsLast Modified:
Hi,
One of our computers which contains critical data, is displaying the attached, this appears to be malware, I've run ComboFix and MalwareBytes in Safe Mode (which both removed files/infections) but the problem remains.  I have limited access to the computer as this infection kills most programs as I try to run them.  However, there's nothing listed to uninstall in the Program list.  There is however a rogue process listed in Task Manager which I'm unable to kill.  Any suggestions please?
malware.bmp
ASKER CERTIFIED SOLUTION
t38

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