We help IT Professionals succeed at work.
Get Started

Unable to removal malware from Win 7 computer

t38 asked
Last Modified: 2016-03-08
One of our computers which contains critical data, is displaying the attached, this appears to be malware, I've run ComboFix and MalwareBytes in Safe Mode (which both removed files/infections) but the problem remains.  I have limited access to the computer as this infection kills most programs as I try to run them.  However, there's nothing listed to uninstall in the Program list.  There is however a rogue process listed in Task Manager which I'm unable to kill.  Any suggestions please?
Watch Question
This problem has been solved!
Unlock 1 Answer and 12 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE