troubleshooting Question

Windows 7 SP1 32Bit keyboard swapping characters even when Region & Language set correctly

Avatar of Mark Galvin
Mark GalvinFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows OSWindows 7
6 Comments1 Solution91 ViewsLast Modified:
Client reports that when typing the "@" symbol they get ":" instead. Simple I thought, the keyboard is set to US - this client is UK user based in the UK.

So jumped on remotely (do not have local access) and checked the Control Panel settings. All set correctly.
Screen shots:
Screen-Shot-2016-03-04-at-10.57.36.jpgScreen-Shot-2016-03-04-at-10.58.14.jpgScreen-Shot-2016-03-04-at-10.58.26.jpgScreen-Shot-2016-03-04-at-10.58.32.jpgScreen-Shot-2016-03-04-at-10.58.38.jpgScreen-Shot-2016-03-04-at-10.58.44.jpg
I have reapplied the settings (change to US, reboot, back to UK reboot) but still swapping the "@" and the ":".

Any one have any ideas?
Thanks
Mark
ASKER CERTIFIED SOLUTION
marsilies

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