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Will Schmidt
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How to get back into a yahoo account that has been locked out

A customer of mine called this morning and says that yahoo has locked him out of his account due to suspicious activity and is asking for his credit card information to get back into his account, which, to me, is a scam to attempt to get his credit card info.  I have attached a snapshot of the screen that I am referring to.  How can my customer get back into his account without giving away his credit card info?
Internet / Email SoftwareVulnerabilitiesSecurity

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Will Schmidt

8/22/2022 - Mon