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Do you have access to Cisco tac to download the phine pack that you can FTP/tftp transfer it into the flash?<br />
I think it would be faster and straight forward to contact Cisco tac and....
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My colleagues in my Americas office have access to contact TAC..but they are too busy at the moment..So I wanted to know the steps.
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<div>
You have to login and get the uc540_8.6.2 update package and local. &nbsp;Since you are on 12. You may gave to go through intermediate updates unless you want to recreate the config from scratch and possible lose info from the cue .......
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are you on a UC540 or a Communications Manager server?
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My mistake, posted the response in the wrong question.
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From Cisco you need to get the phone related config pack for your call manager.
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I am on Cisco Call Manager 10.5 on a UCS server
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<div>
I am on version 10.5.2.10000-5 and I want to download the phone type for Cisco 8845 model.<br />
Can I download only for this model phone or it has to be complete download..WIll it ugrade for all the 7961,7962 etc models I have on the network and will all the phones reset ?
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<div>
Use the link to locate the data and it will answer your question. The phones will not auto reset unless you update the firmware that will be pushed on the phones you have.
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<div>
it will upgrade ALL firmwares for all models. And the phones will probably reset. My advice, and Cisco's advice, plan a maintenance window during off hours for optimal availability. <br />
<br />
You cannot just add the firmware for the 8845s. You have to install the dev pack to accommodate new rows in the database.
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<div class="content wysiwyg-content">
Hi,<br />
I have a new model of Cisco phone in my company, but on Call Manager i do not see that model in the phone type.<br />
Can you please help me in the steps i need to do to get this model added on the call manager..I am using call manager 10.5<br />
<br />
regards
</div>
</div>


Hi,
I have a new model of Cisco phone in my company, but on Call Manager i do not see that model in the phone type.
Can you please help me in the steps i need to do to get this model added on the call manager..I am using call manager 10.5

regards

Device Pack Upgrade for Cisco Call Manager

Cisco PIX is a dedicated hardware firewall appliance; the Cisco Adaptive Security Appliance (ASA) is a firewall and anti-malware security appliance that provides unified threat management and protection the PIX does not. Other Cisco devices and systems include routers, switches, storage networking, wireless and the software and hardware for PIX Firewall Manager (PFM), PIX Device Manager (PDM) and Adaptive Security Device Manager (ASDM).

Cisco

Voice over IP (VoIP) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service. The term specifically refers to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the public Internet, rather than via the public switched telephone network (PSTN).  Examples of the VoIP protocols are H.323, Media Gateway Control Protocol (MGCP), Session Initiation Protocol (SIP), H.248 (also known as Media Gateway Control (Megaco)), Real-time Transport Protocol (RTP), Real-time Transport Control Protocol (RTCP), Secure Real-time Transport Protocol (SRTP), Session Description Protocol (SDP), and Inter-Asterisk eXchange (IAX).

Voice Over IP

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.

IP Telephony

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.