Printing Auditing Software

I was just curious if there is a printing software that can be purchased who is printing to a shared printer.  I am supporting an office, more like a co-working space, and the users have their own networks and internet access and there is no Active Directory or domain service at all so just curious if there is a good printing software that will tell us who is doing all the printings (either by IP, vlan, or even a user if there is login that can be configured to the printer so it gets printed).

thanks
LateNaiteCEO and FounderAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jeff BrownGlobal Helpdesk SupervisorCommented:
There are a lot of software packages out there that do this.  But in order to do this you will need to change how you are setup and put a server in between the people printing and the printers.  This is what will get you the reporting capabilities.   Some printers will already have some of this functionality it just depends upon what printers you are using and how close they are to enterprise level.  Most copiers have some level of this built in but it would be time consuming to do this without the supporting software to track and bill automatically.
hdhondtCommented:
Have a look at Papercut. It will do what you desire, and there is a free trial.

However, this will not work if the users can print direct to a networked printer - unless you install it on every PC, and link it to a common server. The best way, as Jeff Brown explained, is to bar direct access to the printer, and force the users to print via a server. If the printer is shared from a PC, that is the server. If there are multiple "servers", again the software needs to be installed on every one of them, and linked to a central unit for collation of the data. The moral of the story? Use a server.

Another way to do it is to use printers that have built-in account management. For example, a lot of Xerox printers support this, and it lets you set printing limits for each user.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
LateNaiteCEO and FounderAuthor Commented:
We evaluated Papercut and it may work but customer is seeing if this is what they want.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Printers and Scanners

From novice to tech pro — start learning today.