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verysmallnetworks
verysmallnetworks used Ask the Experts™
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We just upgraded to Exchange 2010 and one of the phones will not connect. I t stops at Automatic reply  Loading.
It is not related to the device since it happens with an Ipad too.
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Most Valuable Expert 2014

Commented:
Corrupt Out of the Office message I expect.
You will need to flush the rules engine using Outlook

outlook.exe /cleanrules

That will wipe out all rules in the mailbox as well, which will have to be backed up and recreated.

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Commented:
Did not work all other Iphones and Ipads connect in the environment. Just this one account does not.
Other accounts work on the device
Most Valuable Expert 2014

Commented:
Remove all of the sync partnerships from within Exchange, remove the account on the device, then attempt to connect again.

Simon.

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