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bbimis

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surface 4 pro stuck on spinning circles

windows updated now its stuck on spinning circles how can i fix. Tried the startup repair option.
Laptops NotebooksWindows OS

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bbimis
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Michael Best
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Try Factory Resetting it.
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John
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That should work, but if you did this as it stands now, you would lose your data so be sure you have a backup separately.
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bbimis

ASKER

I've requested that this question be deleted for the following reason:

no suitable solution
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John
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So you are going to leave it spinning in circles forever?  Do the reset as suggested.
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bbimis

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bbimis

ASKER

I've requested that this question be closed as follows:

Accepted answer: 0 points for bbimis's comment #a41506130

for the following reason:

wasn't able to resolve with methods provided. had to return to microsoft.
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Michael Best
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Did the factory reset not work?  
Or did you not try it... and resorted to "Called microsoft and sent in for repair." without using EE advice first????
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bbimis

ASKER

it didn't work that is why i called microsoft. Admin please handle this and if you want to give them points do so i really do not care who what or how they get them.
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Michael Best
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Feedback is important to close a question.
Thank you to reply that a factory reset did not work and you needed to seek MS service for your problem.
This information may help others in the same situation.
Close the question giving yourself credit rather than deleting the question.

Regards,
Michael
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bbimis

ASKER

factory reset did not work so i had to call microsoft for repair
Windows OS
Windows OS

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

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