it didn't work that is why i called microsoft. Admin please handle this and if you want to give them points do so i really do not care who what or how they get them.
Feedback is important to close a question.
Thank you to reply that a factory reset did not work and you needed to seek MS service for your problem.
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Close the question giving yourself credit rather than deleting the question.
factory reset did not work so i had to call microsoft for repair
Windows OS
This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.