Link to home
Start Free TrialLog in
Avatar of Gareth McKee
Gareth McKeeFlag for Canada

asked on

HP Envy upgraded to Windows 10 and now no wireless

Hi,

Recently upgraded to windows 10 on HP Envy Tablet.

Now the device will not connect to any wireless networks saying 'there are no connections available'.

In 'network and sharing center' - 'change adapter settings' - there are no network cards available.

In Device Manager the Broadcom 802.11abgn Wireless SDIO Adapter is visible but has the error 'this device cannot start. (Code 10)

(Operation Failed"
The requested operation was unsuccessful.

Drive is 5.93.97.76 released on 28 Sep 12.

I have looked through various websites, download installer sp69014 and tried to install in 'normal' mode and compatibility mode. Neither have helped.

Any ideas gratefully received.
Gareth
Avatar of McKnife
McKnife
Flag of Germany image

Quote the exact hardware ID as device manager sees it (you can select and copy it using CTRL-C)
User generated image
Avatar of Gareth McKee

ASKER

The exact wording is: Broadcom 802.11abgn Wireless SDIO Adapter.

thanks
g
ASKER CERTIFIED SOLUTION
Avatar of Gareth McKee
Gareth McKee
Flag of Canada image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
It worked.