Browser Pop up fix

damola1
damola1 used Ask the Experts™
on
have problem with browser pop up fix, will appreciate a fix. https://www.youtube.com/watch?v=qsqOukpLO5k&feature=em-upload_owner
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Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
I have no idea what you are talking about.  There is no audio and there is nothing on most of the pages in that video.

Author

Commented:
Basically, when I click on a link while browsing, it pops up to another page instead of the page I intended. these other pages are usually betting website, or ecommerce website.... I noticed it's from oneclickads.net
Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
Your browser has been hijacked.  Check your add-ons and remove anything that you didn't put there.  Also close your browser and go to 'remove' programs see if there is there something there that shouldn't be.  You can also scan with your anti-virus to see if it finds anything.
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Author

Commented:
I have done all of that, except to put in an antivirus.  I will get norton internet security tomorrow to see if that'll fix this.
Dave BaldwinFixer of Problems
Most Valuable Expert 2014

Commented:
I use Avast https://www.avast.com/index .  There is a free version.

Author

Commented:
Thank you will try that and give you an update. Appreciate you!
David AndersTechnician

Commented:
Assuming your Hosts file is clean, no proxy server set, startup items in brower have been disabled in CCleaner, no toolbars installed, no strange search engines enabled and homepage changed. hijackthis may help.

Author

Commented:
Used the antivirus. Situation still same.
Technical Designer
Commented:
Use MalwareBytes on the system and do the quick scan followed by a full system scan.

It would most likely fixed the issue.

If not report back.

https://www.malwarebytes.org/mwb-download/

Sudeep

Author

Commented:
Thank you. I used the above. It still pops up. But sometimes it gets blocked by malwarebytes. Find attached.

But I don't want it to pop up at all anymore. Last pop up still went to an ecommerce website.
Sudeep SharmaTechnical Designer

Commented:
DId you rebooted the system and did full scan using MalwareBytes?

Sudeep

Author

Commented:
Yes. but now the malwarebytes worked. Not had any pops in days!...Thank you!.

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