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sglee asked on

Remove Reimage Repair Spyware

Hi,
 
 I have a windows 7 PC infected by "Reimage Repair" and I can't seem to remove it.
I have three browsers: IE, Firefox and Chrome. It happens a few  minutes after I begin to browse the internet no matter what internet browser I may use. It begins with "Countdown" warning at the bottom left corner of the browser and it opens up a tab in current browser to display full page ad about "Reimage Repair". I can close this tab and also I can close Firefox without a problem. When I close the browser, nothing happens. It only happens once I open the browser.
This PC had Symantec End Point Protection. So far I installed Kaspersky End Point Protection, Microsoft Security Scanner. They all caught some, but all these protection software failed to remove it completely.
 In Add/Remove section, there is no such a thing as "Reimage Repair".
 I even took the screenshot of "Processes" before opening the browser and compared them against "Processes" after "Reimage Repair" tab appeared. But there was no new process(es), so I can't even find the folder location/file names.
 I found one registry key that had "Reimage" and removed it, but to no avail.
 I have removed IE, Firefox, Chrome, deleted their folders, and re-installed them, but to no avail.
 I logged in as local admin and same thing happens.

 Short of re-installing OS, what would you suggest?
Count Down MessagePC Repair ADFake FireFox Update AdPopup URLs
Web BrowsersAnti-SpywareAnti-Virus Apps

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Last Comment
btan

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
btan

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ASKER
sglee

If AVG safeguard toolbar is installed, in my experience, you can find them either or both in Add/Remove programs or Browser Add-ins. But there has been no trace of AVG anywhere.
Revo Uninstaller AdwCleaner  Malwarebytes  HitmanPro  ---> Are these free or I have to buy them?
David Johnson, CD

they all have free versions or free trials
btan

Yes you can try those free ones
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ASKER
sglee

Malwarebytes trial version detected a bunch of stuff that Kaspersky or Symantec End point could not detect.
The problem solved.
Obvisouly Malwarebytes is very effective in detecting malware on your computer compared to Kaspersky or Symantec.
Is MalwareBytes that good in virus protection as well? In other word, is this a complete package that I can rely on in terms of providing virus protection as well as malware protection?
btan

Malwarebytes anti malware and anti exploit are not bad at least from consumer point. They even have anti ransomware..for official not trial, engage their sales to advice your use case.