We are running the subscription version of Quickbooks Premier. All of the active workstations are on Windows 10 running Quickbooks 2014 with the company files being served from an XP station.
I am planning an version upgrade for next week. I would also like to migrate the data away from the XP station and host it on my Essentials 2012 R2 server. I have attempted to migrate the data before and got failures when trying to open files in multi-user mode even with the Quickbooks server software properly installed and file rights checked.
I have some questions before I begin.
A - Can the data be migrated directly from 2014 to 2016 ?
B - If so, Would you update the server software on the XP station, or just install the 2016 server software on the 2012 server and hope for the best?
In my failed attempt to migrate QB 2014 data to the W2012 server I made sure that the user Quickbooks created when installing the service had full rights to the directory structure where the data was housed. When this failed, I think I changed the user that owned the service to the system administrator, but it still failed when trying to run Multi-User mode. I had previous success with a test scenario on two spare W10 workstations running QB 2015, so I suspect serving the 2014 data may have been the issue.
C - Are there any other tricks besides file rights for the hosting service that I need to do to make if work on Essentials 21012 R2?
Thanks in advance. We have free support with our subscription, but I got tired of waiting on hold with an estimated wait time of 20 minutes, so I deferred to the experts I trust :)