Avatar of dankyle67
dankyle67
 asked on

remote desktop printer for windows 2012 server from windows 7 pc

Hi, just got a new canon printer and users are able to print to it within the office but when they use remote desktop, printer is not there so we have to install the driver onto the windows 2012 remote desktop server they are logging into.  What are the correct steps for this?  Do they log into the server and then install the driver while in the remote session?  Which driver do they install? The one for the client or the one for the 2012 server?  Thanks
Windows Server 2012Printers and ScannersRemote Access

Avatar of undefined
Last Comment
AndyPandaX

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
AndyPandaX

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
dankyle67

ASKER
Ok if i  can just install the driver on the remote desktop server that would be easiest i guess so i wont have to log in as one of the users which l probably cant do anyway since you mentioned i have to run the install as admin.  We had to disable the "easy print" option on the server to allow one of our label printers to work properly so most likely this is the reason the new canon printer is not showing up in remote desktop even though the driver was loaded on the client machines already.
dankyle67

ASKER
Thanks it worked!
AndyPandaX

You are welcome :)
All of life is about relationships, and EE has made a viirtual community a real community. It lifts everyone's boat
William Peck