jwc1972
asked on
Avaya Phone System
Hello
We are running IP Office 500 version 9.0.3.0. I have a bit of a funny, I have set up an Hunt group with no voicemail on it. I have 5 CCR agents enabled on this CCR hunt group. Then I have an external number pointing to this Hunt group, when the an agents comes free this should ring the hunt group on the first call we can hear the caller, then the next caller in the queue we can't hear the call? It like the call has not been accepted by the IP Office ...Help
Group CCR Agent
Queuing ON
Over flow Off
Fall Back None
No voicemail
No recoding
Announcement Off
regards,
We are running IP Office 500 version 9.0.3.0. I have a bit of a funny, I have set up an Hunt group with no voicemail on it. I have 5 CCR agents enabled on this CCR hunt group. Then I have an external number pointing to this Hunt group, when the an agents comes free this should ring the hunt group on the first call we can hear the caller, then the next caller in the queue we can't hear the call? It like the call has not been accepted by the IP Office ...Help
Group CCR Agent
Queuing ON
Over flow Off
Fall Back None
No voicemail
No recoding
Announcement Off
regards,
There is enough version issue you need to check version and driver of system
This question needs an answer!
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