We help IT Professionals succeed at work.
Get Started

Azure AD Connect not updating 1 Created USer on Office 365

Last Modified: 2016-03-31
I am new to Azure AD Connect I used to use DirSync only.  We have 1 user who was created on the 11th of this month in AD on prem and it never synced to Office 365.  I don't see anything like DirSync  had where I can actively watch when a user syncs and when it fails.  I have done the following:

1. Checked that Azure AD Connect Service is running  and restarted it
2. Checked event viewer.  I saw error for not establishing a connection on the 11th but stopped within an hour and no errors since that date.  I saw these by  filtering Event sources box, select the Directory Synchronization

3.  Ran the DirectorySyncClientCmd.exe to force a sync. Cmd prompt pulled up and showed it synced successfully
4. I checked the user in AD and ADSEI Edit and see the attributes are the same for a known good working users
5.  I deleted user today and recreated and created a TEST user then ran DirectorySyncClientCmd.exe but after 20 min do not see on 365 console portal.
6. Checked and ran the IDcheck tool and it doesn't show this user at all.
Watch Question
Most Valuable Expert 2015
Distinguished Expert 2020
This problem has been solved!
Unlock 1 Answer and 1 Comment.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE