We help IT Professionals succeed at work.
Get Started

SBS 2011 - Exchange event 474

realtimer
realtimer asked
on
114 Views
Last Modified: 2016-03-23
Hello,

We may have sustained an unexpected shut down on our SBS 2011 server.

We have received a single event log indicated below.  However, mail flow is normal and the Information Store is mounted.  All services are started normally.  There do not appear to be any issues.  

•Should I just monitor the server and see if the event returns?
•Alternately, should I plan on taking pro-active measures?  If so, what action should be taken?

Log Name:      Application
 Source:        ESE
 Date:          3/14/2016 10:53:46 AM
 Event ID:      474
 Task Category: Database Page Cache
 Level:         Error
 Keywords:      Classic
 User:          N/A
 Computer:      RGS-MAIN.rgs.local
 Description:
 Information Store (4964) Mailbox Database: The database page read from the file "D:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database\Mailbox Database.edb" at offset 120023515136 (0x0000001bf1f58000) (database page 3662826 (0x37E3EA)) for 32768 (0x00008000) bytes failed verification due to a page checksum mismatch.  The expected checksum was [6db46db4e73f7f2d:3987c6783921931e:3e2ac1d5ba1a0587:15cbea3453ca9ebf] and the actual checksum was [93d96c26050262eb:3987c6783921931e:a017a017ba1a0583:69cb963453ca9ebf].  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.

For more information, click http://www.microsoft.com/contentredirect.asp.
 Event Xml:
 <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
   <System>
     <Provider Name="ESE" />
     <EventID Qualifiers="0">474</EventID>
     <Level>2</Level>
     <Task>2</Task>
     <Keywords>0x80000000000000</Keywords>
     <TimeCreated SystemTime="2016-03-14T17:53:46.000000000Z" />
     <EventRecordID>1523934</EventRecordID>
     <Channel>Application</Channel>
     <Computer>RGS-MAIN.rgs.local</Computer>
     <Security />
   </System>
   <EventData>
     <Data>Information Store</Data>
     <Data>4964</Data>
     <Data>Mailbox Database: </Data>
     <Data>D:\Program Files\Microsoft\Exchange Server\V14\Mailbox\Mailbox Database\Mailbox Database.edb</Data>
     <Data>120023515136 (0x0000001bf1f58000)</Data>
     <Data>32768 (0x00008000)</Data>
     <Data>-1018 (0xfffffc06)</Data>
     <Data>[6db46db4e73f7f2d:3987c6783921931e:3e2ac1d5ba1a0587:15cbea3453ca9ebf]</Data>
     <Data>[93d96c26050262eb:3987c6783921931e:a017a017ba1a0583:69cb963453ca9ebf]</Data>
     <Data>3662826 (0x37E3EA)</Data>
   </EventData>
 </Event>

Thanks in advance.

Regards,
RealTimer
Comment
Watch Question
CERTIFIED EXPERT
Most Valuable Expert 2014
Commented:
This problem has been solved!
Unlock 1 Answer and 1 Comment.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE