troubleshooting Question

Access Denied Contact Your Administrator

Avatar of Peterson50
Peterson50Flag for United States of America asked on
Microsoft OfficeWindows Server 2012
9 Comments3 Solutions7661 ViewsLast Modified:
We have users with Office 2016 installed on 7 computers.  There is an issue with saving files on a network share Windows Server 2012.  If they open an Excel or Word file and make changes and save it, they get the error access denied contact your administrator.  They can create new documents and save it but once they add additional changes they get the message and the file may even disappear from the share after trying to save it.

Any suggestions I need to get this fixed asap so whatever suggestions are appreciated.  We have had Microsoft on the line and they checked the communications between workstation and server and it appears to be fine, but they do see an error message that they have referred to the Office team.  In the meantime any suggestions are appreciated.

Thanks
ASKER CERTIFIED SOLUTION
DrTribos

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros