troubleshooting Question

Snipping Tool Receives Fixmapi Error

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epicit asked on
SoftwareWindows OSMicrosoft ApplicationsWindows Server 2008
4 Comments1 Solution3683 ViewsLast Modified:

We recently created a new user profile on Server 2008 R2. When the user selects the Sent To > Email Recipient option in Snipping tool, they  receive a FIXMAP 1.0 MAPI Repair tool crash. The application that crashes is fixmapi.exe and the fault module name is mso.dll. I have attached a screenshot of the error. Any help appreciated.

Ganesh Anand
Lead Technical Consultant

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