troubleshooting Question

Macbook screen gone black, why?

Avatar of James Hancock
James HancockFlag for United States of America asked on
Apple HardwareDisplays / Monitors
2 Comments1 Solution131 ViewsLast Modified:
Hi
My mother's macbook screen has suddenly just gone black.
The comp is still working, cause she can hear the sounds of email arriving and the loud soft keys make their sounds. She says a message came to her about iTunes, but she can't see it. "About black screen" Sudden black screen.

How can we fix this?
Thanks
ASKER CERTIFIED SOLUTION
Justin Pierce, MPS-CRM, CEH, CNDA
NASA Senior Cybersecurity Engineer

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