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Macbook screen gone black, why?

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Last Modified: 2016-03-17
Hi
My mother's macbook screen has suddenly just gone black.
The comp is still working, cause she can hear the sounds of email arriving and the loud soft keys make their sounds. She says a message came to her about iTunes, but she can't see it. "About black screen" Sudden black screen.

How can we fix this?
Thanks
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