James Hancock
asked on
Macbook screen gone black, why?
Hi
My mother's macbook screen has suddenly just gone black.
The comp is still working, cause she can hear the sounds of email arriving and the loud soft keys make their sounds. She says a message came to her about iTunes, but she can't see it. "About black screen" Sudden black screen.
How can we fix this?
Thanks
My mother's macbook screen has suddenly just gone black.
The comp is still working, cause she can hear the sounds of email arriving and the loud soft keys make their sounds. She says a message came to her about iTunes, but she can't see it. "About black screen" Sudden black screen.
How can we fix this?
Thanks
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If the above doesn't fix it, it's possible that the back lighting on the screen has failed. There are a couple of things to do to check this. First put the MBP in a really dark room and see if you can see anything on the screen. If you can, then it's the back lighting. You can also hook an external monitor to it. if that works, then it's something to do with the internal video - could be back light or something else, but you're probably down to a Mac repair shop, or if you're really handy, you might find a solution on ifixit.com