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James HancockFlag for United States of America

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Macbook screen gone black, why?

My mother's macbook screen has suddenly just gone black.
The comp is still working, cause she can hear the sounds of email arriving and the loud soft keys make their sounds. She says a message came to her about iTunes, but she can't see it. "About black screen" Sudden black screen.

How can we fix this?
Apple HardwareDisplays / Monitors

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Avatar of Justin Pierce, MPS-CRM, CEH, CNDA
Justin Pierce, MPS-CRM, CEH, CNDA
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If the above doesn't fix it, it's possible that the back lighting on the screen has failed. There are a couple of things to do to check this.  First put the MBP in a really dark room and see if you can see anything on the screen.  If you can, then it's the back lighting. You can also hook an external monitor to it.  if that works, then it's something to do with the internal video - could be back light or something else, but you're probably down to a Mac repair shop, or if you're really handy, you might find a solution on ifixit.com
Apple Hardware
Apple Hardware

All of Apple's hardware is produced solely by Apple Inc., who determines internal systems, designs, and prices. Apple buys certain components wholesale from third-party manufacturers. The current Mac product family uses Intel x86-64 processors. All Mac models ship with at least 1 GB RAM as standard. Current Mac computers use ATI Radeon or nVidia GeForce graphics cards and include a dual-function DVD and CD burner, called the SuperDrive. Current Apple hardware includes the iPad, iPhone, iMac, Mac Pro, Macbook, iPod and Apple TV. Discontinued hardware includes the Apple I, Apple II, and the Apple III, the Lisa, the Newton, the Quadra, Performa, Centris, Macintosh II and LC series, the Power Macintosh, iBooks and the MacBook.

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