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beardog1113
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deploy office 2016 problem

hello Experts
i am deploying office2016, but from client side i got this error message, check attached screenshot please.
and below is my configuration file
thank you
error.jpg<Configuration>
  <Add SourcePath="\\server1\office2016_TW_32" OfficeClientEdition="32" >
    <Product ID="O365ProPlusRetail">
      <Language ID="zh-tw" />
      <ExcludeApp ID="InfoPath" />
    </Product>
  </Add>  
  <Updates Enabled="TRUE" />
  <Display Level="Full" AcceptEULA="TRUE" />  
  <Logging Level="Standard" Path="%temp%" />
</Configuration>
Microsoft 365Windows Server 2008Windows OS

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Last Comment
Cliff Galiher

8/22/2022 - Mon
Cliff Galiher

Well, for starters, 2016 doesn't include InfoPath. No reason to exclude it.
beardog1113

ASKER
sorry, whats your mean ?
thanks
Cliff Galiher

The excludeapp like ij your config file. It is unnecessary in 2016 and *may* be confusing the installer.
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William Peck
beardog1113

ASKER
hello
although i did remove it, still doesn't work with same error.
any other ideas?

thank you
Cliff Galiher

Then my next guess is that you have a firewall blocking the files from being downloaded from the internet.
beardog1113

ASKER
hello
actually the installation files are on local shared drive, do you know what file need to be download during the installation?

thanks
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Cliff Galiher

Are you saying that you successfully ran setup with the /download flag from its current location?
beardog1113

ASKER
hello
run setup is successful i think, but once it begin for a while, the error appeared and saying some some file could not being downloaded.
thanks and sorry for late
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Cliff Galiher

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