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OWA Error

I made a change to the protocols on my Exchange 2010 server and now I get the following error when trying to move or delete emails in the Outlook Web App.  I disabled all protocols except TLS V1.2.

"The action you tried to perform couldn't be completed because there's a configuration problem."

None of my local clients using Outlook are having an issue, but this error happens whether I'm local or remote using the OWA.
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John

8/22/2022 - Mon
PRAISE2

ASKER
I made a change to the protocols on my Exchange 2010 server and now I get the following error when trying to move or delete emails in the Outlook Web App.  I disabled all protocols except TLS V1.2.

"The action you tried to perform couldn't be completed because there's a configuration problem."

None of my local clients using Outlook are having an issue, but this error happens whether I'm local or remote using the OWA.
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John

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PRAISE2

ASKER
John,

I appreciate your comment.  I'll try re-enabling those to see if it corrects the error, but the problem I have is we recently had a security scan that is failing us on this server because of vulnerabilities in TLS 1.0 and 1.1.
John

I understand your security results and I have seen this issue. But Outlook is not yet ready for it.
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PRAISE2

ASKER
Thank you John!

I re-enabled TLS 1.0 and 1.1 server and client protocols on the Exchange server and the error went away.  I appreciate your help.
John

Thanks for the update and I was very happy to help. We need to watch Outlook to see when TLS 1.0 can be removed. Thanks again.