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frasierphilips
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IOS Safari PDF Issue

We are posting PDF files created using the free version of primopdf on our website.  When the PDF files are viewed on the IOS version of Safari, only Page 1 of multi-page PDFs is displayed.  If we use another browser, such as Google Chrome, all the pages of the PDF file are displayed.  Any ideas?
iOS

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John

8/22/2022 - Mon
John

Put Adobe Free Reader on the IOS device (I use this) and see if it renders properly in the Reader.
Qian Bao

If you have the latest version of iOS. You could also view the PDF files using the built in iBooks app. Simply press the "Open In" button in the Safari page with the PDF file and select "Copy to iBooks", or "Copy to Adobe Acrobat" like John mentioned above.
frasierphilips

ASKER
That doesn't really help to be honest - we're more concerned about customers not realising there's more than one page if they view our site on IOS and download PDF files (our business is Estate Agency, these are property details). We need a fix rather than a work-around.
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William Peck
John

It may not be as simple as you wish. Some sites show me one page in Safari on IOS 9.2.1 and some sites show me ALL pages in the same phone at the same time. It is obviously site dependent and you may need to use workarounds occasionally .
frasierphilips

ASKER
@JohnHurst - As I said, it's not for us, it's for the hundreds of people who use our website each day - they can't all use a workaround to view our properties
John

It is a website issue that you have to fix . As I noted, a number of sites work just fine.
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frasierphilips

ASKER
It works on IOS chrome perfectly, it does not work on IOS Safari - how can that be a website issue?  The website's only purpose is to provide a link to the file?
John

Because I can go to website A on IOS and get all the pages but go to website B on IOS and get 1 of 4 pages only. But all of the above renders properly on my Windows 10 computer.
John

You may need to tell clients to install Adobe PDF reader. That is not the worst workaround in the world. I use Adobe Reader for a number of things on my iPhone (and on my Windows computers).
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frasierphilips

ASKER
I've fixed it - it was because the website used an iFrame which apparently bollocks Safari
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John

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John

Thank you and thanks for your own work in fixing the site. Win-Win all the way around.