Send as permission does not work

KOV_VZW
KOV_VZW used Ask the Experts™
on
Hi Everybody,

I've given a user "send as" permission on a distribution group by adding her in the "send as" section of the exchange properties.
In her outlook web app, she doesn't see the distributionlist coming in the "from" section".
What am i missing?

Kind Regards,
Alex
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Most Valuable Expert 2015
Distinguished Expert 2018
Commented:
It will not appear automatically under the "From" section. You have to manually enter it: start composing a new message, make sure the From button is shown (if not, press the three dots on top, Show From), right-click on your address next to the From button and select delete key to remove it. Then, type in the address you want to Send As.
KOV_VZWSysAdmin

Author

Commented:
Hey Vasil,

thank you for the follow up.
As I mentioned earlier: the user is working in the office 365 mail web app, where she doesn't have the possibility to type in an alternative send as address. I've added a picture for clarification.

Kind regards,
Alex
from.png
Most Valuable Expert 2015
Distinguished Expert 2018

Commented:
And as I said earlier, right-click on her address in the field next to the From button, remove it, enter the new one :)
KOV_VZWSysAdmin

Author

Commented:
Hi Vasil,

thx, overlooked the right clicking in your first answer.

Kind regards,
Alex

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial