Snowbella Kilangit
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MS Office applications not loading on Windows 8i
Hi Experts,
I have a windows 8i laptop and I loaded MS Office home and business
Clicking on the MS Office applications will not load the software
Need advise
Thanks
I have a windows 8i laptop and I loaded MS Office home and business
Clicking on the MS Office applications will not load the software
Need advise
Thanks
What is Windows 8i? MS Office 2013 Home and Business works very well on Windows 8.1
Have you got an ARM processor?
Have you got an ARM processor?
ASKER
Hi John, sorry for the typo its 8,1
Its an Intel (R) Core (TM) i7-4500U CPU processor
Its an Intel (R) Core (TM) i7-4500U CPU processor
No reason why Office 2013 should not work on that machine. I have done this myself.
Do you have another version of Office that needs to be uninstalled?
Is Office 2013 a subscription - click to run?
When you try to install, what error message?
Do you have another version of Office that needs to be uninstalled?
Is Office 2013 a subscription - click to run?
When you try to install, what error message?
Ensure you have a solid internet connection when you try to open just in case it is the click-to-run install (which most are nowadays). Often there will be updates pending that require the internet before the application will run.
ASKER
It is not a click to run, the installation was successful. I can see the items on the start menu. However clicking on the menu items or browsing to location of the exe and clicking does not load the application
ASKER
The laptop is connected to the wired network and is connecting to the internet
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ASKER
Hi John
Thank you for your help ...SFC solved the problem
Thank you for your help ...SFC solved the problem
You are very welcome and I am glad SFC got you going again.
ASKER