troubleshooting Question

Outlook 2013 Profiles

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Angry_Stu asked on
OutlookMicrosoft 365
31 Comments1 Solution107 ViewsLast Modified:
I am trying to move everyone over to a centralised roaming location for OST files.

I am moving the OST file to the network location, deleting the existing mail profile, recreating the mail profile and pointing the data file to the network location.

That works perfectly.   I check back hours later and it is still working perfectly.

Then the next day, I check back with a user and the mail profile I created has been removed completely and replaced with a default "Outlook" profile.   The OSTs are pointed back to c:\users\..... again.   I have been through every group policy object and there is nothing that points OST or PST files to the local hard drive.

What am I doing wrong?   How are they coming back?   Why does Outlook 2013 do this?
ASKER CERTIFIED SOLUTION
Angry_Stu

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