Internet Explorer and Chrome not working, but can ping and Firefox works.
I have been working on a Windows 7 ultimate 64 computer where I am having and issue with Internet Access. Networking Icon show network Connection with Internet but IE and Chrome will not open any webpages. IE gives me Page can't be displayed and Chrome give me "Site can't be reached" DNS address could not be found. DNS_PROBE_FINISHED_NXDOMAI
I can ping Google and other sites.
Firefox works
Windows updates works
This is what I have tried:
System Restore Failed completely
Full scans and cleaning with CCleaner, Malwarebytes, ADwcleaner, TDSSkiller, RogueKiller, Combofix
Uninstalled MSE security
Disabled Windows defender
netsh winsock reset all
netsh int ip reset all
Flushed DNS
Cleared HOSTS files
Set Static IP and DNS settings
Many other things that I don't even remember.
I am pretty sure it is a DNS problem but can't find a solution.
Any suggestions would be appreciated!
I can ping Google and other sites.
Firefox works
Windows updates works
This is what I have tried:
System Restore Failed completely
Full scans and cleaning with CCleaner, Malwarebytes, ADwcleaner, TDSSkiller, RogueKiller, Combofix
Uninstalled MSE security
Disabled Windows defender
netsh winsock reset all
netsh int ip reset all
Flushed DNS
Cleared HOSTS files
Set Static IP and DNS settings
Many other things that I don't even remember.
I am pretty sure it is a DNS problem but can't find a solution.
Any suggestions would be appreciated!
SOLUTION
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ASKER
I did not try to reinstall Chrome since I have the same problem with Internet Explorer. Also I assumed that the only reason Firefox is working is because it does not use the main Windows DNS settings and Chrome does.
I will try sfc/scannow and let you know. I always forget about this because I cannot think of a single time that it has ever corrected anything for me. But there is always a first...
I will try sfc/scannow and let you know. I always forget about this because I cannot think of a single time that it has ever corrected anything for me. But there is always a first...
ASKER
unfortunately, sfc/scannow did not find any problems. Just for the heck of it, I will uninstall Chrome and reinstall it.
ASKER
Well I uninstalled Chrome and used Firefox to go back and download and reinstall Chrome but it will not install because the Chrome installer tries to use the Internet and it can't.
ASKER
Lius, I forgot to tell you that I had tried everything in that link the other day when I ran across it during a Google search with no joy.
ASKER
I am a little disappointed that no one else has any suggestions???
Normally at this point I would have given up and simply reinstalled Windows 7 but the customer has lost all of his installation disks and Codes for both Windows and all software during his move to an assisted living facility. It is a custom built computer with no Windows Sticker and has Windows 7 Ultimate 64 installed and no recovery partition or OS backup. He also has a ton of software for photo and video editing, so it would not only be a real pain but also very costly to Reinstall Windows and all software.
I would really love to solve this issue if anyone has any other suggestions?
Normally at this point I would have given up and simply reinstalled Windows 7 but the customer has lost all of his installation disks and Codes for both Windows and all software during his move to an assisted living facility. It is a custom built computer with no Windows Sticker and has Windows 7 Ultimate 64 installed and no recovery partition or OS backup. He also has a ton of software for photo and video editing, so it would not only be a real pain but also very costly to Reinstall Windows and all software.
I would really love to solve this issue if anyone has any other suggestions?
Just a shot but Chrome will not install cause it uses IE or FF to install? Is FF the default? If you create another user does the same happen on that account?
ASKER
Same problem with a new user.
I completely overlooked trying this. I have spent so much time messing with this that I totally forgot to try a new user account. Another set of eyes is always helpful. Thank you! That would have been an easy fix...
FYI-Chrome still will not install even with FF set as default. Error " Unable to connect to the Internet"
I completely overlooked trying this. I have spent so much time messing with this that I totally forgot to try a new user account. Another set of eyes is always helpful. Thank you! That would have been an easy fix...
FYI-Chrome still will not install even with FF set as default. Error " Unable to connect to the Internet"
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ASKER
Yes, I setup a new user profile and exact same problems with everything. Still cannot install Chrome and Same problems with IE.
ASKER
Well, I have pretty much given up on this and have installed a new hard drive and reinstalled Windows 7, which is working fine now. I still have a lot to do as far as Windows updates and sorting out all the software and License numbers, so if anyone has any further Ideas on fixing the original problem, I can still go back to the original hard drive.
So any further suggestions would be welcome.
So any further suggestions would be welcome.
ASKER
One last thought... I am going to try upgrading to Windows 10 (Which normally, I would not recommend), and see if that solves the issue. This would still be better than having to deal with installing and having pay a small fortune for new software. I will keep you posted...
Strange, i guess the last thing to try is reinstall windows see if its solve.
Out if ideas
Out if ideas
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ASKER
None of the suggestions solved the problem and had to reinstall Windows
Check this please
https://www.wiknix.com/how-to-fix-dns_probe_finished_nxdomain-in-chrome/