troubleshooting Question

MITEL 5330e IP Phone added to a Broadview Networks system

Avatar of Richard Schierer
Richard Schierer asked on
IP Telephony
2 Comments1 Solution369 ViewsLast Modified:
We have Broadview Networks IP Phones on our desks that connect to Broadview Network's cloud. Normally we just connect the model 5330e phones to the network and they come right up. Today our purchasing dept gave us 2 new MITEL 5330 IP Phones. When I swap out one of our working phones, it displays:
DHCP: DISCOVERY
Option 128 missing
Does Broadview recognize the MITEL phones? or do they have to be Broadview's own?
ASKER CERTIFIED SOLUTION
Phonebuff

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros