WIN 10 - no option to go back to Win 7

furuno
furuno used Ask the Experts™
on
Ok, winding back to Win 7 is normally easy.

However, a system today I came across today under UPDATE and SECURITY > Recovery >only has
Reset this PC
and
Advanced Start-up


How do I get back to Win 7, without doing a clean install?
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Top Expert 2012

Commented:
They must have gone over the default 30 days - once you have Win10 running for over 30 days that recovery option goes away

Only way now is a clean install - unless the machine has a factory restore option(like Dell/HP models)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Yes, as per above only 30 days. Is Windows 10 working well? If so, why go back?

Author

Commented:
thanks for responses so far

client reports Quickbooks not working with Win 10
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
QuickBooks V2016 works just fine on Windows 10 Pro 64-bit - I have it working. V2015 works as well because I converted to Windows 10 before V2016 was out. Earlier than V2015 is out of support and may not work.

Author

Commented:
I think the QB version is pre-2015 hence the problem John
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
So upgrade QuickBooks and keep Windows 10 - that would be my suggestion. Otherwise, format, reinstall Windows 7 and be ready for nearly 400 updates post SP1 (two days of updating).

Author

Commented:
so just the QB company file will have to be upgraded?
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
Yes. Upgrade QB and then open the company file (locally - not over a network) and it will upgrade. I do this a lot.

Author

Commented:
ok i think the QB upgrade route might be cleaner.

Thanks John and SMcK

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