asked on 4/1/2016

RemoteApp Published App won't accept credentials

We are running RemoteApp on a Windows 2008 R2 server. We are publishing 3 apps, one of which is Excel. We have 5 office worldwide. One of our USA offices is having problems connecting to the Published Apps. We are able to logon to RemoteApp with no problem. When we launch any of the Published Applications, we are prompted for user credentials. When we enter the credentials, we are receiving an error, "The logon attempt failed." The clients are all running Windows 7 and IE11. Something seems to have changed for this site, because we were able to launch Published Apps from this network previously. Published Apps are working for all other locations.

Remote Access Windows Server 2008 Microsoft Server OS Microsoft Server Apps Microsoft IIS Web Server

Last Comment

Mike Orther

4/2/2016

Scott Gorcester

4/1/2016

Do you have local Domain controllers to authenticate users? Did passwords recently change and are all domain controllers fully syncronized?

Scott gorcester

Mike Orther

4/1/2016

ASKER

Thanks for your reply Scott:

I do have a local Domain Controller. No passwords have changed. Domain Controllers are fully synchronized.

Another interesting thing, I just tested two of my 2k3 member servers, and I am able to connect to the Remote App without any problem. Both of these servers are are authenticating on the same domain controller as my Windows 7 machines.

ASKER CERTIFIED SOLUTION

Scott Gorcester

4/1/2016

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Mike Orther

4/2/2016

ASKER

OMG that worked. I am not sure why this works differently than all the other sites, but at this point I do not care. Thanks you so much Scott. You really hit the nail on the head. Regards, Mike

Mike Orther

4/2/2016

ASKER

This worked perfectly. Thank you again Scott.