Default is saving pictures from email as JPEG and I need it to save as JPG.
Very strange thing. One of the computers in the office is saving pictures from email in JPEG format. We use a program that imports JPG format. All other computers in the office save as JPG but this one. I checked the registry key HKEY_CLASSES_ROOT > MIME > Database > Content Type image/jpeg and it says jpg but I have to manually change the save to jpg (which is a pain if there are many images to save). Anybody have a fix of this?
Thanks for your help!
Thanks for your help!
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Jackie Man asked the right starting questions.
What version of Outlook?
What version of Windows?
Are they embedded pictures or attachments?
What version of Outlook?
What version of Windows?
Are they embedded pictures or attachments?
ASKER
Sorry I didn't get back here till now.
The two machines are identical, running win7 64 and Office 2013 with all updates.
One machine defaults to save as jpeg extension while the other defaults to save with jpg extension. This is for a dental office who can import into their program with jpg extension but not with jpeg (program won't see it).
I know that I can manually change it but there must be a way for both machines to do the same thing, no?
They are both embedded and some are attached... behavior works the same on both.
Thanks for all of your continued interest, I await your thoughts.
The two machines are identical, running win7 64 and Office 2013 with all updates.
One machine defaults to save as jpeg extension while the other defaults to save with jpg extension. This is for a dental office who can import into their program with jpg extension but not with jpeg (program won't see it).
I know that I can manually change it but there must be a way for both machines to do the same thing, no?
They are both embedded and some are attached... behavior works the same on both.
Thanks for all of your continued interest, I await your thoughts.
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ASKER
Thanks for the help everyone!
One of the computers in the office is saving pictures from email in JPEG format -> Do you mean attachments or embedded images?