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Galaxy note 5 issue with new Android 6.0.1 update

Hi All

Since the last Android 6.0.1 update came (2016 1st of Marc) i am facing constantly internet breaking issue. No matter that the device is on wifi or cellular the same thing. It is like droping the internet in few secounds and receiving back again. I tried already with network reset and nothing.

(Baseband N920CXXU2BPB7)

please help how could i at least revert back to previous version?

Peter

Manju

you can just factory reset your phone and not just network reset.

Settings -> Backup and Reset -> Factory Data Reset -> Reset Phone -> Erase Everything.

This will rollback your software to 5.1.1 / basic version your phone came with.

Note: This will erase all your data. so take backup if needed.

- Manju

Winston Wolf

ASKER

Actually this wasn't a good solution because the device has stayed on the updated 6.0.1 version. :(

Manju

Peter - At times, soft reset will retain the current OS. Let's try Hard reset -

http://www.hard-reset.com/samsung-galaxy-note-5-hard-reset.html

Hard reset will definitely move your OS to old one.

ASKER CERTIFIED SOLUTION

Jackie Man

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Winston Wolf

ASKER

Yes, Jackie Man is right.

Actually now (knocking on wood) it works since i did a fully wipe and reinstall of the 6.0.1 update. I have seen it earlier that OTA updates not working as stable as the installed using data cable.
thx

Winston Wolf

ASKER

thx guys