sorted printing via RDP windows 2012r2
We have Windows 7 64 bit with a USB HP P2055dn installed. On the pc everything is working fine. Sorted printing works without a problem.
But..When we go to the remote desktop, build with windows 2012r2 and want to print a document via Word2016 (sorted), this option is not working. We see the option sorted, we activate it, also in the extra options of the HP printer we see "print sorted", but it does not metter if we activate it, it won't print sorted.
The only thing we see is that Windows 2012 r2 RDP is using type 3 drivers. When we go to a Windows 2012 r2 domain controller, we see type 4 printerdrivers installed with more options.
Any ideas how to solve this problem?
But..When we go to the remote desktop, build with windows 2012r2 and want to print a document via Word2016 (sorted), this option is not working. We see the option sorted, we activate it, also in the extra options of the HP printer we see "print sorted", but it does not metter if we activate it, it won't print sorted.
The only thing we see is that Windows 2012 r2 RDP is using type 3 drivers. When we go to a Windows 2012 r2 domain controller, we see type 4 printerdrivers installed with more options.
Any ideas how to solve this problem?
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On the server the latest UPD is installed.
On the client I have tried newest and older drivers.
Not sure if it's related to the printer itself.
At our office and using a different printer (HP LJ 400 / M475dw over network/ip) it isn't working also.
It's not related to office(word) because with notepad it's the same (local yes, remote no)
When I connect to the fileserver with remote desktop it works, when I connect to the terminal server it's not working.
On the client I have tried newest and older drivers.
Not sure if it's related to the printer itself.
At our office and using a different printer (HP LJ 400 / M475dw over network/ip) it isn't working also.
It's not related to office(word) because with notepad it's the same (local yes, remote no)
When I connect to the fileserver with remote desktop it works, when I connect to the terminal server it's not working.
ASKER
Any ideas?
Have you tried another generic driver that's included with Windows? I know from previous experience that the P2015 driver works for most, if not all, "P" model laserjet printers like the P2035 or P2050 Series.
If that doesn't work, maybe the LaserJet 4 Plus would work.
If that doesn't work, maybe the LaserJet 4 Plus would work.
ASKER
Local we tried many different print drivers.
Latest UPD. Older UPD. PCL6, PS. Setup files from original printer, windows latest drivers.
As it is a redirected printer we have no printers installed directly on the server.
I now installed some drivers on the server itself.
Still not working.
Latest UPD. Older UPD. PCL6, PS. Setup files from original printer, windows latest drivers.
As it is a redirected printer we have no printers installed directly on the server.
I now installed some drivers on the server itself.
Still not working.
ASKER
I now see that on the Terminal Server the local printers use the "Remote Desktop Easy Print" ......
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Ok. I installed the local computer drivers on the server and named the printers the same.
Not working.
Then I installed the UPD from the server on the local computer and named them both the same. This did the trick.
Thx Alicia for the suggestions.
Not working.
Then I installed the UPD from the server on the local computer and named them both the same. This did the trick.
Thx Alicia for the suggestions.
You're very welcome! I'm always happy to help out. I'm glad it's working now.
You can also search Windows Update drivers by going to the website:
https://catalog.update.microsoft.com/v7/site/home.aspx
Or, you could try the HP LaserJet P2015 driver built into the OS instead of the P2050 series driver: that works well as an alternate for both the P2035 & P2055 printers.