troubleshooting Question

Network Issue Troubleshooting Tools

Avatar of James Fry
James Fry asked on
Network ArchitectureNetwork AnalysisNetwork OperationsNetwork Management
5 Comments3 Solutions150 ViewsLast Modified:
Greetings Experts,

I'm currently hearing the complaint that we all dread hearing..."the network is slow."  I know there can be multiple culprits in this scenario, and I have been digging for 3 days.  So far, there is nothing remarkable with respects to port errors, speed/duplex, etc.  It's a pretty simple network in a small school, with 5 switches in the main MDF, and 2 switches in each of the 2 IDF's. It connects via WAN back to the main Data Center in a separate building a few miles across town for all server based services except for client imaging.  There are 18 other schools in this area with practically the same setup, but this is the only one that's slow.  And it's not only slow for external data retrieval like Internet, Hosted applications (in centralized Data Center) but for internal traffic as well.  I know this, because when I image computers with the local imaging server that is on the same LAN, it takes 4 times as long as any other site.  All sites have pretty much the same makes/models of LAN switching.  

So, the reason for this post, is I am looking for a good tool that can identify issues at a very granular level on a network. I don't care if I have to let it sit there and run for a week or two.  Obviously sooner is better, but I really need to be able to test everything from in layers 1-4 and identify the contributing factor(s).

Thanks in advance for your insight.
ASKER CERTIFIED SOLUTION
Pizza ITSupport Engineer

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 5 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 5 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros