Link to home
Start Free TrialLog in
Avatar of Joe Rud
Joe RudFlag for United States of America

asked on

DID to CTI Route Point

Working with Cisco Call Manager System version: 8.6.2.22900-9

Fortunately, someone with more experience than me did all the configuration on this system, and all works well.  I'm just trying to extract a specific piece of information.

Given the 10-digit DID number, I need to determine what the internal extension is for what I believe is configured as a CTI Route Point.  

I hope I make sense, I'm happy to help clarify however you might need.

Thanks,
Avatar of arnold
arnold
Flag of United States of America image

Are you using CCA to access the device?
Within the dial plan you can see the mappings.

Look at the config, find the did and it will point to the next hop./extension to which it is mapped.
Avatar of Joe Rud

ASKER

I am not using CCA, I'm logging directly into CUCM.

I'm unable to find anything called a "dial plan" so I cannot look at its config.
ASKER CERTIFIED SOLUTION
Avatar of arnold
arnold
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Joe Rud

ASKER

I found that our translation pattern description (which was how I was searching) had a typo in it; the actual translation rule was correct.

Thank you for your help.