Joe Rud
asked on
DID to CTI Route Point
Working with Cisco Call Manager System version: 8.6.2.22900-9
Fortunately, someone with more experience than me did all the configuration on this system, and all works well. I'm just trying to extract a specific piece of information.
Given the 10-digit DID number, I need to determine what the internal extension is for what I believe is configured as a CTI Route Point.
I hope I make sense, I'm happy to help clarify however you might need.
Thanks,
Fortunately, someone with more experience than me did all the configuration on this system, and all works well. I'm just trying to extract a specific piece of information.
Given the 10-digit DID number, I need to determine what the internal extension is for what I believe is configured as a CTI Route Point.
I hope I make sense, I'm happy to help clarify however you might need.
Thanks,
ASKER
I am not using CCA, I'm logging directly into CUCM.
I'm unable to find anything called a "dial plan" so I cannot look at its config.
I'm unable to find anything called a "dial plan" so I cannot look at its config.
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ASKER
I found that our translation pattern description (which was how I was searching) had a typo in it; the actual translation rule was correct.
Thank you for your help.
Thank you for your help.
Within the dial plan you can see the mappings.
Look at the config, find the did and it will point to the next hop./extension to which it is mapped.