Quickbooks backup to NAS drive problem

Abraham Deutsch
Abraham Deutsch used Ask the Experts™
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We have our Quickbooks file on the server.
Quickbooks is installed on all computers, and use the Quickbooks file on the server.
The backup location for the Quickbooks file, is on a NAS drive which is joined the domain.
The backup folder (on the NAS drive) is mapped to each computer, and Quickbooks points to the map.
When performing a backup when Quickbooks is open (File/Backup company/Create local backup/Next/Save it now), its perform a successful backup.
BUT when Quickbooks lunch a backup upon exiting the program it give an error.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Make sure the connection to your NAS is super fast (just a fast as a File Share on a fast server).

Then turn Automatic Backup OFF and do backups manually or else do them automatically to a server drive.

Try the whole thing on a Server instead of a NAS and see if that works better - it should work better.

QB is a very chatty database.
Abraham DeutschIT professional
Top Expert 2016

Author

Commented:
The connection to the NAS is slow.
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
QuickBooks is not meant to run (or capable of running) on a slow or remote connection. So you need to move the Database and Backup to a proper Server. I have seen this before and this is the answer.
Abraham DeutschIT professional
Top Expert 2016

Author

Commented:
Thank you
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You are very welcome. I have been using QB for a long time and I hope you will be happy on a server.

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