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Printing issues are maybe the single most difficult issue in a RDSH/Citrix environment. If some bad printer drivers have been installed this can cause all sorts of trouble. Did an update or a new printer make a change recently?<br />
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Scott
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yes, we replaced some Sharp copiers in one business unit and changed another business unit from Canon to Konica Minolta copiers
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both of those sites are now experiencing issues even at the open a Crystal Report stage, log before running the report and printing it
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The fact that it is exhibiting problems opening these reports as well as printing them suggests there is an underlying issue, although it could still be related to the driver(s).<br />
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Does running a Process Monitor capture at the time of the long opening reveal anything particular?
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not sure if new windows updates, or printer drivers, are the cause, but our performance in opening/generating and printing Crystal Reports has gone from a few seconds to more than 5 minutes<br />
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is there anybody else experiencing printing issues in Citrix, XenApp, 6.5?
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not sure if new windows updates, or printer drivers, are the cause, but our performance in opening/generating and printing Crystal Reports has gone from a few seconds to more than 5 minutes

is there anybody else experiencing printing issues in Citrix, XenApp, 6.5?

we have developed many issues with printing in Citrix in the last 6 weeks

Citrix is the synonym for the virtualization and application infrastructure systems developed by the company of the same name. Main areas are application virtualization, Software-As-A-Service (SaaS), cloud-computing and networking. The two most well-known are Citrix XenApp or Citrix CloudPlatform.

Citrix

Crystal Reports is a business intelligence application from SAP SE. It is used to graphically design data connections and report layouts from a wide range of data sources including Excel spreadsheets, Oracle, SQL Server databases and Access databases, BusinessObjects Enterprise business views, and local file-system information. Report designers can place fields from these sources on the report design surface, and can also deploy them in custom formulas (using either BASIC or Crystal's own syntax), which are then placed on the design surface. Crystal Reports also supports subreports, graphing, and a limited amount of GIS functionality.