Peter Vogelaar
asked on
Find lost Office Account for Office
Hi,
Just took over taking care of the IT needs for a small company. But the last IT person was very disorganized. We need to install Office 2013 from their account, but noone has any idea what the email account for Office is. I can't even tell if its a single license, or subscription license.
How do I find out what the account is? I can't just go around guessing.
Just took over taking care of the IT needs for a small company. But the last IT person was very disorganized. We need to install Office 2013 from their account, but noone has any idea what the email account for Office is. I can't even tell if its a single license, or subscription license.
How do I find out what the account is? I can't just go around guessing.
John
Get Recover Keys (recoverkeys.com) and install it. If Office single license, you should be able to get the key. If Office Subscription, it will not tell you but then you should contact Microsoft Sales Support. Hopefully you have the email address.
ASKER
This doesn't help I'm afraid. Not only does Recover Keys cost $30 per computer, but it also doesn't even list Office 2013 at all. Besides, I need the office accounts, not the keys.
I can't just call Microsoft Sales Support, with no key or anything to go off of.
I can't just call Microsoft Sales Support, with no key or anything to go off of.
ASKER CERTIFIED SOLUTION
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I have recommended this question be closed as follows:
Accept: John Hurst (https:#a41549385)
If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.
MacroShadow
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