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SQL Server Hanging - 2012 Enterprise Edition

amazon4life
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Last Modified: 2016-04-15
The server does not allow me to access it via RDP, or via the VMware console.  The windows Welcome screen displays.  Our monitoring threshold does not reveal/indicate any issue with RAM, CPU, etc., but our support team states that they've seen an SSIS package pegging the CPU at 100%.  Is there a perfmon or any other utility native to Windows that we can use for troubleshooting/isolating this issue?  Right now it feels as if we are searching for a needle in a hay stack.
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