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BeGentleWithMe-INeedHelp
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accessing an HP printer on wan side of hardware firewall

we're in a location with a single cable modem / router.  Then each tenant connects to that router with their own router / firewall to keep the other tenants out.

There's a shared printer (HP officejet Pro 8620) on the shared LAN (10.1.10.0/24).

We can print to it from our LAN (192.168.5.0/24) but can't access it for scanning either from the computer's HP scan app nor from the control screen of the printer (it had been on the 192.168.5.0/24 subnet originally so when you go into scan / to computer, we see our computer).

Is there a way to get to scan to / from the printer across the firewall?
RoutersPrinters and ScannersNetworking Hardware-OtherWindows NetworkingHardware Firewalls

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Joseph Hornsey

8/22/2022 - Mon
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Joseph Hornsey

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BeGentleWithMe-INeedHelp

ASKER
Thanks. I wound up connecting 1 computer on 1 subnet via USB and put the printer on the same subnet of the other printer.  Problem solved : )
Joseph Hornsey

Cool.  Glad it's working!
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