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swgitFlag for United States of America

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VoIP phone fell off the network

I have a VoIP phone that suddenly fell off the network... It's powered by PoE and gets network configs, etc. from the same switch.  It's powered on at the moment, but can't get any profile/configurations... and hence is not working.  All other PoE VoIP phones on the same switch work just fine.  Please advise on what I need to look at.  Thanks.

p.s. I tested it at other desks and it worked fine, as soon as I plug it back at this desk, it's powered on and does nothing else.
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James H
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Thanks, Spartan_1337.  It turned out that a few pins were somehow pushed down and hence couldn't make contact with the cable head.  All is well now.