Windows Phone 8.1 browser no longer supported by AOL Mail

Greetings, experts!

My local Internet Service Provider (Verizon) recently switched their customers from using Yahoo Mail to now using AOL Mail. This worked pretty well from my Windows Phone 8.1 device (Lumia 635) until this week. Now, when I attempt to bring up in the phone's web-browser, it says, "It looks like you're using an unsupported device or browser."

Does anybody know a way around this?

LVL 18
Dave FordSoftware Developer / Database AdministratorAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

William FulksSystems Analyst & WebmasterCommented:
You can always configure your phone's mail client to check email that way. According to AOL's site, Windows Phones are not listed under their mobile compatibility chart. Can you install an alternate browser on the phone?
Dave FordSoftware Developer / Database AdministratorAuthor Commented:
Sorry for the delay.

I downloaded and tried 3 different browsers on the Windows Phone, and they all experienced the exact same problem. I wonder if this is a problem in Windows Phone 10, too. I'll have to stop by my local Microsoft Store tonight and check.
William FulksSystems Analyst & WebmasterCommented:
It wouldn't hurt to verify with them, but according to AOL it won't work.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Dave FordSoftware Developer / Database AdministratorAuthor Commented:
I visited my local Microsoft Store, and they were able to get it to work temporarily by setting the browser from "Mobile-mode" to "Desktop-mode". A day later, even that stopped working. Of course, "desktop-mode" doesn't work very well with other sites I visit, so I worked around the problem by creating a separate tile dedicated solely to email from my Verizon account. That appears to work.

It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Phone

From novice to tech pro — start learning today.