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Windows Phone 8.1 browser no longer supported by AOL Mail

Greetings, experts!

My local Internet Service Provider (Verizon) recently switched their customers from using Yahoo Mail to now using AOL Mail. This worked pretty well from my Windows Phone 8.1 device (Lumia 635) until this week. Now, when I attempt to bring up mail.aol.com in the phone's web-browser, it says, "It looks like you're using an unsupported device or browser."

Does anybody know a way around this?

Thanks!
DaveSlash

William Fulks

You can always configure your phone's mail client to check email that way. According to AOL's site, Windows Phones are not listed under their mobile compatibility chart. Can you install an alternate browser on the phone?

https://help.aol.com/articles/what-are-the-minimum-system-requirements-for-aol-mail

Member_2_2484401

ASKER

Sorry for the delay.

I downloaded and tried 3 different browsers on the Windows Phone, and they all experienced the exact same problem. I wonder if this is a problem in Windows Phone 10, too. I'll have to stop by my local Microsoft Store tonight and check.

ASKER CERTIFIED SOLUTION

William Fulks

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Member_2_2484401

ASKER

I visited my local Microsoft Store, and they were able to get it to work temporarily by setting the browser from "Mobile-mode" to "Desktop-mode". A day later, even that stopped working. Of course, "desktop-mode" doesn't work very well with other sites I visit, so I worked around the problem by creating a separate tile dedicated solely to email from my Verizon account. That appears to work.

Thanks!
DaveSlash