coonasty
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new viewsonic monitor not working
brand new 5 week old monitor (ViewSonic VX2457-MHD) worked perfectly fine. now monitor comes on, shows viewsonic logo, then says "no signal" and blue signal light goes to amber.
computer is fine, hooked up old monitor and it works fine.
unplugged & let sit for a while...no dice.
none of the buttons are doing anything except the power button turns monitor off and on. the menu button doesnt bring up menu, the 1,2,up, or down buttons obviously dont do anything either. so cant change source/input.
is there some sort of combinations of buttons that might reset and fix monitor? or am i looking at a warranty replacement? sucks being just out the amazon 30 day return window
computer is fine, hooked up old monitor and it works fine.
unplugged & let sit for a while...no dice.
none of the buttons are doing anything except the power button turns monitor off and on. the menu button doesnt bring up menu, the 1,2,up, or down buttons obviously dont do anything either. so cant change source/input.
is there some sort of combinations of buttons that might reset and fix monitor? or am i looking at a warranty replacement? sucks being just out the amazon 30 day return window
CompProbSolv
The manual doesn't mention anything about a reset sequence. You could try the other inputs but the fact that the on-screen menu won't come up sure implies that the monitor has failed.
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Return the monitor to the place you bought it at and get a warranty replacement.
Yes. Return. I have a ViewSonic monitor at home and we use them at clients. Short of unplugging and let sit for 15 minutes, there is no other reset.
Just humor me a bit. Did you try another video cable?
Another thing you can try is put the old one back on check the resolution, and I would lower it. Take that one off put the new one back on see if that works.
ASKER
yeah had went from displayport to dvi cable in checking. also hooked up viewsonic to laptop as external and could not get a pic. evidently just got a dud.
called amazon and once a supervisor reviewed my order history, which is basically every other day for the past few years, she immediately said pack it up and send to us for a new replacement!
called amazon and once a supervisor reviewed my order history, which is basically every other day for the past few years, she immediately said pack it up and send to us for a new replacement!