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SSRS user cannot access site. SQL 2014 W2012 R2 server

When a developer attempts to access the secure SSRS site to deploy reports she is being greeted with the message that she does not have sufficient privileges. The message in the Event Viewer is "Login failed for user MyCompany\UserName'. Reason: Could not find a login matching the name provided. [CLIENT: 192.168.1.21]" In SQL this user is a sysadmin. In SSRS she is an administrator plus she has all role assignments. What else can I check so she can access the SSRS web page?
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lcohan
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Thanks. This did the trick. I knew it was something like this because she could deploy the reports from any other computer except the server.
Thanks for this solution.