fshaikh123
asked on
This Page cannot be displayed- Cisco ASA
I get below message sometimes when we browse the website from our company network
It works sometimes and sometimes i get below message :
How can i resolve this issue..Is it something to do with the firewall and if yes how to resolve it..We are using Cisco ASA 5520
This page can’t be displayed
•Make sure the web address https://login.banknetpower.net is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes
It works sometimes and sometimes i get below message :
How can i resolve this issue..Is it something to do with the firewall and if yes how to resolve it..We are using Cisco ASA 5520
This page can’t be displayed
•Make sure the web address https://login.banknetpower.net is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes
ASKER
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Firewalls generally do not do packet inspection on outbound HTTP requests, so it's very unlikely that it's the Cisco ASA doing this.
The most likely cause of this problem is that login.banknetpower.net is not being resolved by DNS for a reason. When you get this issue, run the following command in an elevated prompt:
Open in new window
Look through the results, to see if login.banknetpower.net is there - and if it's there with no result - this is your problem. You need to troubleshoot your DNS resolution issues.
If it is there, with the correct IP address, then your next task is to troubleshoot why you are unable to establish a TCP connection to the server. This may involve troubleshooting on your Cisco ASA, but Cisco ASA's aren't tempermental - they either work or they don't. If this problem is only to one web site, then the most likely cause is routing issues at your ISP, or outside of your control.